Legal
Privacy Policy
How OpenBandwidth handles information shared through the website, support, waitlist, and service operations.
Last updated: April 23, 2026
What this policy covers
This Privacy Policy explains how OpenBandwidth collects, uses, and protects information when you visit openbandwidth.live, join the waitlist, contact the team, or use our services.
OpenBandwidth is built for developers and heavy AI users who care about performance, reliability, and predictable access. We apply the same mindset to data handling: collect what is needed, keep it secure, and avoid using information for anything unrelated to serving the product.
We may update this policy from time to time. When we do, the updated version will be posted on this page with a revised effective date.
Information we may collect
Depending on how you interact with OpenBandwidth, we may collect the following categories of information:
- Contact details such as your name, email address, company name, and phone number when you submit forms or contact us.
- Usage and analytics information about how visitors use the website, including pages viewed and referral sources.
- Communication details you provide when you email support or request sales conversations.
- Technical information such as browser type, device type, IP address, and approximate location derived from network data.
How we use the information we collect
We use collected information to operate and improve OpenBandwidth, including for the following purposes:
- To respond to support, sales, and waitlist inquiries.
- To improve product messaging, onboarding, and website performance.
- To communicate product updates, launch information, or relevant service changes.
- To detect abuse, secure the service, and maintain operational integrity.
Cookies and analytics
OpenBandwidth may use cookies or similar technologies to understand website traffic, remember preferences, and measure marketing or product performance.
Most browsers let you control cookies through your browser settings. Disabling some cookies may affect how certain parts of the site function.
Data security and retention
We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.
We retain information only for as long as it is reasonably necessary for business, legal, support, or security purposes.
If OpenBandwidth relies on third-party infrastructure or software providers, those providers may process limited information as required to operate the service on our behalf.
Your choices and contacting us
You may request that we update or delete personal information you previously shared with us, subject to any legal or operational obligations we must satisfy.
If you previously agreed to receive communications from us and no longer want them, you can contact us to opt out.
For privacy questions or requests, contact us at support@openbandwidth.live.